This session is a follow-up of the last session of 2014, which focused on building sales. Don't worry if you missed that session. It stands on its own.  We all need to learn how we can retain our clients and customers.

The session features:

George J. Donovan, AIA (Phillips & Donovan Architects)

Beth Beans Gilbert (Fred Beans Family of Dealerships)

and Greg Springer (Conscendo Consulting)